Contacts

This is a private reference site, not a government office. It cannot confirm custody, release anyone, post bail, schedule a visit, obtain medical records, or pull official booking files. Use the official offices and portals below for those requests.


Official Philadelphia Jail Contacts

Philadelphia jail questions go to the Philadelphia Department of Prisons because PDP operates the local jail system. The elected Sheriff's Office is not the jail-records contact for PDP custody.

Philadelphia Department of Prisons
7901 State Road
Philadelphia, PA 19136

Classification, Movement, and Registration: 24/7 assistance is listed at (215) 685-8394, (215) 685-8395, and (215) 685-8396. Spanish-language assistance is listed at (215) 685-8692.

Community Justice and Outreach: Monday through Friday, 8 a.m. to 5 p.m. Ms. Brown can be reached at cjo@prisons.phila.gov or (215) 685-8909. Officer Tucker can be reached at cjo@prisons.phila.gov or (215) 685-7288. Shaquwana Duncan can be reached at cjo@prisons.phila.gov or (215) 685-7711.

Medical record requests: PDP's health-record request contact is pdpmedicalrecordrequests@yescarecorp.com.

Formal public-record requests: use the City of Philadelphia Open Records Policy and the statewide Right-to-Know Law request form. The City policy requires enough detail to identify the records and provides the Pennsylvania RTKL response framework.

Use these routes based on the type of record or custody status involved: